Política de privacidade

Privacy Policy — SKYVERA NEXA LLC

Last updated: February 26, 2026

SKYVERA NEXA LLC (“we,” “us,” “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Our store is hosted on Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and process your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

1) Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you or another person. Personal information does not include information that is collected anonymously or has been de-identified so it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from it):

  • Contact details: name, address, billing address, shipping address, phone number, email address.

  • Financial information: payment card information, financial account information, transaction details, payment confirmation and related payment details.

  • Account information: username, password, security questions, preferences, and settings (if you create an account).

  • Transaction information: items you view, add to cart, add to wishlist, purchase, return, exchange, cancel, and your past transactions.

  • Communications: information you provide when contacting us (e.g., customer support inquiries).

  • Device information: device/browser information, network connection, IP address, and other unique identifiers.

  • Usage information: how you interact with the Services, including when and how you navigate our website.

2) Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.

  • Automatically through the Services (including through cookies and similar technologies) when you browse or interact with our website.

  • From service providers who help us operate the Services (e.g., payment processors, analytics, customer support, fulfillment/shipping).

  • From partners or other third parties as permitted by law.

3) How We Use Your Personal Information

We may use personal information for the following purposes:

a) Provide, Tailor, and Improve the Services

To operate our store and fulfill our contract with you, including to:

  • process payments and orders;

  • ship products and provide order updates;

  • manage returns and exchanges;

  • maintain and manage your account (if applicable);

  • personalize your experience (e.g., remember preferences, suggest products);

  • enable reviews and store functionality;

  • improve the Services, troubleshoot, and perform analytics.

b) Marketing and Advertising

To send marketing and promotional communications (where permitted by law), and to show online advertising that may be relevant to you based on your activity on our store and other websites.

c) Security and Fraud Prevention

To protect customers and our business, including to:

  • authenticate accounts;

  • detect, prevent, investigate, or take action regarding fraud, illegal activity, and misuse;

  • secure transactions and the Services.

d) Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

e) Legal Reasons

To comply with applicable law, respond to lawful requests, enforce policies/terms, and protect our rights and the rights of users or others.

4) How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy, including:

  • Shopify and vendors/service providers who perform services on our behalf (e.g., payment processing, analytics, IT management, customer support, cloud storage, fulfillment and shipping).

  • Business and marketing partners to provide marketing services and show advertisements (where permitted by law). These partners process information under their own privacy policies.

  • When you direct, request, or consent to disclosure (e.g., shipping providers, social media integrations).

  • Affiliates or entities within our corporate group (if applicable).

  • Business transactions (e.g., merger, acquisition, bankruptcy) where information may be transferred as part of the transaction.

  • Legal and safety reasons to comply with legal obligations and protect the Services, our rights, and the rights of others.

5) Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and relevant third parties (including those located in other countries) to operate and support the Services.

Shopify may also provide certain enhanced features that use data obtained from your interactions with our store and other merchants to improve Shopify’s services and help merchants run their stores. In those cases, Shopify is responsible for processing your personal information for those features and for responding to applicable requests regarding that processing.

To learn more, you can review Shopify’s consumer privacy information and privacy portal:

6) Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Services, remember preferences, run analytics, and support marketing/advertising. You may be able to control cookies through your browser settings. Blocking cookies may impact your experience on the Services.

7) Third-Party Websites and Links

Our Services may link to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We recommend reviewing their policies before providing any information.

8) Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, contact us to request deletion.

9) Security and Retention

No security measures are perfect, and we cannot guarantee absolute security. We retain personal information as long as necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

10) Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access / Know what personal information we hold about you.

  • Right to Delete personal information we maintain about you.

  • Right to Correct inaccurate personal information.

  • Right of Portability (in certain circumstances).

  • Right to Opt Out of certain targeted advertising or “sale/share” of personal information as defined by applicable law (where applicable).

  • Managing Marketing Preferences: You can opt out of promotional emails at any time via the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional messages (e.g., order updates).

To exercise your rights, contact us using the details in the Contact section below. We may need to verify your identity before processing certain requests, as permitted by law. You may designate an authorized agent where allowed, subject to verification and proof of authorization.

We will not discriminate against you for exercising your rights.

Global Privacy Control (GPC): If your browser sends a Global Privacy Control signal, we will treat it as a request to opt out of certain targeted advertising for that browser/device where required by law.

11) Complaints

If you have concerns about our privacy practices, contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

12) International Transfers

We may transfer, store, and process your personal information outside your country. If we transfer personal information outside the EEA or the UK, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) unless the destination country is deemed adequate by the relevant authority.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated version on this page and update the “Last updated” date.

14) Contact

If you have questions about this Privacy Policy, or want to exercise your rights, contact us:

SKYVERA NEXA LLC
911 E ATLANTIC BLVD, STE 101
POMPANO BEACH, FL 33060, United States
Email: pedrogoncalves221@outlook.com