Política de frete

Shipping Policy — DropDistrict (SKYVERA NEXA LLC)

Last updated: February 26, 2026

Store/Company: DropDistrict — operated by SKYVERA NEXA LLC
Business Address: 911 E ATLANTIC BLVD, STE 101, POMPANO BEACH, FL 33060, United States
Support Email: pedrogoncalves221@outlook.com

1) Shipping Coverage

We currently ship to the destinations available at checkout. If your address is not supported, you will be notified during checkout.

2) Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.
Processing time does not include shipping/transit time.

Note: During high-volume periods (holidays, major promotions), processing may take longer.

3) Estimated Delivery Time

Estimated delivery times vary depending on the destination and carrier. Typical delivery ranges are:

  • United States: 3–15 business days

  • International: 7–25 business days (may vary by country)

Delivery times are estimates and not guaranteed.

4) Shipping Rates

Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase.

5) Order Tracking

When available, we provide tracking information via email after your order ships.
Tracking updates may take 24–72 hours to appear after the label is created.

6) Address Accuracy & Undeliverable Packages

Customers are responsible for providing a complete and correct shipping address.

If a package is returned due to an incorrect/incomplete address or failed delivery attempts, we may:

  • reship the order (additional shipping fees may apply), or

  • issue a refund minus shipping/handling costs, where permitted.

7) Delays, Carrier Issues & Force Majeure

We are not liable for shipping delays caused by carriers, customs, weather, strikes, natural disasters, or events outside our control.

Once the package is handed to the carrier, delivery is subject to the carrier’s terms and operational timelines.

8) Lost, Stolen, or Damaged Packages

If your order arrives damaged or appears lost, contact us at pedrogoncalves221@outlook.com within 7 days of the delivery date (or expected delivery date) and include:

  • order number

  • photos (for damaged items/packaging)

  • any relevant details

We will review your case and work with the carrier or supplier to offer an appropriate resolution (replacement or refund, when applicable).

9) Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs inspections, duties, taxes, or import fees. These fees are determined by your local customs authority and are the customer’s responsibility unless otherwise stated at checkout.

10) Contact

For shipping questions, contact: pedrogoncalves221@outlook.com
Business Address: 911 E ATLANTIC BLVD, STE 101, POMPANO BEACH, FL 33060, United States